RiskControl Academy

PSSC 103 – Developing Supervisory Skills

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The role of a supervisor in the security department is very important because he/she liaises with the line manager and is the arrowhead for implementing security policies. This programme will expose learners to the roles and responsibility of a security supervisor. They will acquire the supervisory and performance management skills needed to oversee subordinates towards achieving consistent high performance.

Learning Outcomes

  • Demonstrate understanding of a supervisor’s role in the security department
  • Apply communication and leadership skills
  • Conduct orientation and manage the performance of subordinates 
  • Respond effectively to critical incidents
  • Apply conflict resolution techniques
  • Illustrate note taking and security report writing