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There is a need for people with strong office management skills in any business. With business processes, equipment, documentation and communication becoming increasingly complicated, managers and professional administrators need a wide range of skills to run the office effectively. Often these skills are neglected or ignored, which results in ineffective office management. Rapidly changing technology and working practices mean that job roles today are very different from those encountered five or ten years ago. Administrators need to learn, unlearn and relearn and be equipped with the relevant knowledge and skills in order to remain competent in the workplace.